At Clarkston, we pride ourselves on delivering brilliant client service.Read More
Twenty years ago, we had a vision for a different kind of consulting firm.
Twenty years ago, a small group of “Big Few” consultants had a vision of creating a different kind of consulting company, one that focuses on the success of our clients while encouraging the personal growth of our stewards. For over 20 years, Clarkston Consulting has operated with this vision:
Clarkston Consulting will be the most effective and highly sought-after integrator of business solutions for our core clients, promoting business growth and market diversification, while providing a rewarding and stimulating environment for our stewards.
In the early days our specialized expertise in mission critical business processes and technologies were the foundation of our service offerings. However, ten years ago we recognized the need our clients had in taking enterprise-wide projects to the next level – one that successfully delivered the business benefits originally envisioned for these engagements. To effectively meet this challenge, our strategy was revised to incorporate an industry focused approach. By targeting and investing in key industry practices, we evolved our service offerings to incorporate the most pressing strategy, process, organization, and technology needs. This focus enables to target our investments on behalf of our clients, ensure our professionals receive proper training, and create a community for our clients to collaborate on key industry issues and opportunities.
We frequently compete with major consultancies and the most sophisticated buyers choose Clarkston due to our service delivery model, depth of experience on the teams we propose, industry expertise, and track record of delivering successful results. Our strategy is to be the best not the biggest. We recognize the need for our clients to assemble high impact teams with the necessary experience and culture to fit in to their organization. Transformational projects are frequently driven by the teams themselves and their ability to bring the organization through the changes.
Throughout the years we have shaped a go-to-market model that centers around working for a targeted number of core clients within our industry practices. These strategic core clients typically engage us on transformational assignments and we commit the necessary resources to deliver superior results. This strategy allows our clients to truly hold a strategic position in our firm, get the attention they deserve, and leads to statistically higher client satisfaction than other larger consultancies.
A Unique Culture
Ask our clients and our stewards, and they’ll agree – what makes Clarkston unique is our culture. From the can-do attitude of our consultants to our uncompromising focus on our clients’ success, Clarkston’s unique culture underpins everything we do.
Our culture is defined by these 10 core values:
- Brilliant Client Service
- Business Focus
- Differentiated Performance
- Entrepreneurial Spirit
- Ethics and Integrity
- Flexibility and Adaptability