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At Clarkston, we make our client’s purpose our purpose.
Clarkston Consulting is a specialized management and technology consulting firm. We deliver a unique experience for market leaders within the Consumer Products and Life Sciences industries. Considering professionalism, expertise, and value as prerequisites, we take service a step further through our unyielding commitment to the success of people as individuals, both our clients and our employees.
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For the past 20 years, Clarkston Consulting has had the privilege of being trusted by the world’s leading Consumer Products and Life Sciences companies to successfully deliver the most complicated and mission-critical initiatives. The investments we make in building the skills of our professionals, developing innovative approaches to solving complex challenges, and fostering our industry knowledge position us to envision fresh strategies, bring leading industry practices, and implement technologies to enable strategic results.
What makes our people special is our passion for service and commitment to get the job in an environment where our client counterparts build lasting relationships far beyond the duration of our assignments. This unique service model sets us apart in the consulting industry and is a key reason our impressive repeat business, client referrals, and industry leading Net Promoter Score. We are able to deliver meaningful results due to the expertise of our well rounded consultants comprised of our 40-40-20% blend of industry, consulting, and university graduates. Frequently we attract the brightest talent from other consultancies due to our unique culture and the ability for our professionals to make an immediate difference to our clients and the firm.
At the end of the day, our philosophy is that as a private firm seeking to be the best we take care of two key constituents – our clients and our people. We take these measures seriously by engaging an outside third party firms to measure our client satisfaction and our employee satisfaction. By combining integrity, adaptability, and a whatever-it-takes attitude, we have achieved an extremely high rate of retention, referral and repeat business and a 10-year average client satisfaction rate of 97% and employee satisfaction of 4.2 out of 5.