Challenge
The quality group in this global pharmaceutical organization could not accurately monitor, trend or report on quality issues because of the lack of consistency in procedures and data storage.

Solution
Implemented a centralized system and standardized procedures to track, monitor and trend deviations, out-of-specification test results, change control records and customer complaints.

Benefits
All issues related to quality control were resolved and regulatory requirements were met, resulting in:

		On-time product delivery
		Quality assurance
		Better positioning as industry leader in contract manufacturing

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